Effective Date: 20-09-2024
MotorTrust Finance respects your privacy and is
committed to protecting your personal information in line with the Nigeria
Data Protection Regulation (NDPR). This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you interact with our
services, including our website, Facebook page, and other platforms.
1. Information We Collect
We may collect the following categories of information:
- Personal
Data: Name, phone number, email, home address, date of birth,
employment details, next of kin, and government-issued ID (e.g., BVN, NIN,
CAC, driver’s license).
- Financial
Data: Bank account details, income information, credit history, and
loan application details.
- Usage
Data: IP address, browser type, device information, cookies, and
interactions with our social media.
- Communication
Data: Information you provide when you contact us via forms, WhatsApp,
email, or Facebook Messenger.
2. Purpose of Data Processing
We process your personal data for the following lawful
purposes under the NDPR:
- To
process loan applications and provide financial services.
- To
verify your identity and prevent fraud.
- To
comply with regulatory and legal obligations.
- To
improve our services and customer experience.
- To
communicate updates, offers, and promotions (with your consent).
We will only process your personal data where we have a
lawful basis, such as your consent, contract performance, legal obligation, or
legitimate interest.
3. Consent
By submitting your information to us, you consent to the
collection, use, and processing of your data as outlined in this policy. You
may withdraw your consent at any time by contacting us.
4. How We Share Your Data
We do not sell or rent your personal data. However, we may
share your data with:
- Credit
bureaus and financial institutions for loan assessment and
reporting.
- Regulators
and authorities where required by law (e.g., CBN, EFCC).
- Third-party
service providers who help us deliver services (IT support,
payment processors, etc.).
- Business
partners or successors in case of merger, acquisition, or
restructuring.
5. Data Storage & Security
- We
store your data securely within Nigeria and in compliance with NDPR
requirements.
- We use
encryption, firewalls, and access controls to protect your information.
- Retention:
We will keep your data only as long as necessary for the purpose collected
or as required by law.
6. Your Rights (Under NDPR)
You have the right to:
- Request
access to your personal data.
- Request
correction of inaccurate or incomplete data.
- Request
deletion of your data (“Right to be Forgotten”).
- Withdraw
consent for certain processing activities.
- Lodge
a complaint with the National Information Technology Development
Agency (NITDA) if your rights are violated.
To exercise these rights, contact us via the details below.
7. Cookies & Tracking
Our website may use cookies and tracking tools to enhance
user experience and analyze traffic. You can disable cookies in your browser
settings, but some site features may not work properly.
8. Children’s Privacy
Our services are not intended for anyone under the age of
18. We do not knowingly collect information from minors. If we become aware of
such data collection, we will delete it immediately.
9. International Data Transfers
If we transfer your data outside Nigeria, we will ensure
adequate protection measures are in place, consistent with NDPR requirements.
10. Changes to this Policy
We may update this Privacy Policy from time to time to
reflect changes in our practices or legal requirements. Updates will be posted
with a revised “Effective Date.”
11. Contact Us
If you have any questions or requests regarding this Privacy
Policy or your personal data, please contact us:
📧 Email:
geniusmimivike@gmail.com
📞 Phone: +2349018868246
🏢 Address: 210, Ago Palace.
If you believe your rights under the NDPR have
been violated, you may also lodge a complaint with:
National Information Technology Development Agency
(NITDA)
Website: https://nitda.gov.ng
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